{"id":5010,"date":"2017-10-02T02:36:42","date_gmt":"2017-10-02T02:36:42","guid":{"rendered":"https:\/\/www.boztibbi.com\/corporativo\/musteri-memnuniyeti\/"},"modified":"2019-06-25T12:19:51","modified_gmt":"2019-06-25T09:19:51","slug":"satisfaccion-del-cliente","status":"publish","type":"page","link":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/","title":{"rendered":"Satisfacci\u00f3n Del Cliente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1529403450828{margin-right: 0px !important;margin-bottom: 50px !important;margin-left: 0px !important;padding-top: 80px !important;padding-right: 40px !important;padding-bottom: 80px !important;padding-left: 40px !important;background-image: url(https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/06\/boz-t\u0131bbi-m\u00fc\u015fteri-politikas\u0131-mutlu-doktor-hastane-personeli.jpg?id=1906) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3 class=\"no-margin-top no-margin-bottom\" style=\"font-size: 3rem;\">Productos de calidad que hacen la vida m\u00e1s f\u00e1cil<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Satisfacci\u00f3n del cliente&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]El principio de Boz Medical desde el d\u00eda en que se estableci\u00f3 es ofrecer productos de alta calidad que hagan la vida m\u00e1s f\u00e1cil para el cliente y enriquezcan su vida. Nuestra empresa adopta un enfoque de satisfacci\u00f3n para el cliente y concienciaci\u00f3n ambiental y define el secreto de su \u00e9xito como \u201cproducto de calidad, fant\u00e1stica fuerza de venta y un servicio post-venta eficaz\u201d.<\/p>\n<p>El secreto del \u00e9xito de Boz Medical est\u00e1 en la calidad de los productos, una s\u00f3lida organizaci\u00f3n de ventas y un servicio post-venta eficaz. Desde el primer d\u00eda, esta f\u00f3rmula nunca ha cambiado.<\/p>\n<p>En la actualidad, en todos los mercados en los que estamos presentes, nunca terminamos la relaci\u00f3n con el cliente con la venta. Al contrario, empieza con la compra y contin\u00faa durante todo el proceso. Tenemos un modelo estandar de satisfacci\u00f3n del cliente y la fuente de este modelo es el enfoque orientado hacia el mismo. Como principio fundamental de satisfacci\u00f3n, hemos puesto \u00e9nfasis en las Pol\u00edticas de Calidad.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Nuestra politica de satisfacci\u00f3n&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]Aceptamos todos los pedidos y recomendaciones relacionados con nuestros productos desde todos los canales sin distinci\u00f3n de perfil de cliente (tel\u00e9fono, fax, correo electr\u00f3nico, www.boztibbi.com, carta, redes sociales, franquicia). Cuando recibimos pedidos y recomendaciones de nuestros clientes, pasamos esos pedidos a los departamentos correspondientes. Todos los pedidos se contestan durante las 24 horas de que se haya notificado a la unidad relacionada. Todo el proceso se recoge bajo un \u00fanico grupo de informaci\u00f3n, seguro, transparente, del que podemos tener informaci\u00f3n y lo podemos rastrear. Todos estos informes se manejan y eval\u00faan seg\u00fan los reglamentos legales relacionados y de una forma objetiva, justa y privada.<\/p>\n<p>Adoptamos un enfoque orientado al cliente, en el que los procesos est\u00e1n constantemente controlados y mejorados y se acepta la gran experiencia del cliente como el principio m\u00e1s importante. En l\u00ednea con nuestro enfoque, integramos un sistema de gesti\u00f3n digital en todos nuestros procesos, que se controlan unos a otros. Suministramos los objetivos de gesti\u00f3n en este sistema.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1529403450828{margin-right: 0px !important;margin-bottom: 50px !important;margin-left: 0px !important;padding-top: 80px !important;padding-right: 40px !important;padding-bottom: 80px !important;padding-left: 40px !important;background-image: url(https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/06\/boz-t\u0131bbi-m\u00fc\u015fteri-politikas\u0131-mutlu-doktor-hastane-personeli.jpg?id=1906) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Productos de calidad que hacen la vida m\u00e1s f\u00e1cil [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_custom_heading text=&#8221;Satisfacci\u00f3n del cliente&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]El principio de Boz Medical desde el d\u00eda en que se estableci\u00f3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4997,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5010","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Satisfacci\u00f3n Del Cliente<\/title>\n<meta name=\"description\" content=\"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Satisfacci\u00f3n Del Cliente\" \/>\n<meta property=\"og:description\" content=\"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"Boz Medical\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bozmedical\/\" \/>\n<meta property=\"article:modified_time\" content=\"2019-06-25T09:19:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bozmedical\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/\",\"url\":\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/\",\"name\":\"Satisfacci\u00f3n Del Cliente\",\"isPartOf\":{\"@id\":\"https:\/\/www.boztibbi.com\/#website\"},\"datePublished\":\"2017-10-02T02:36:42+00:00\",\"dateModified\":\"2019-06-25T09:19:51+00:00\",\"description\":\"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical\",\"breadcrumb\":{\"@id\":\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"P\u00e1gina de inicio\",\"item\":\"https:\/\/www.boztibbi.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Corporativo\",\"item\":\"https:\/\/www.boztibbi.com\/es\/corporativo\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Satisfacci\u00f3n Del Cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.boztibbi.com\/#website\",\"url\":\"https:\/\/www.boztibbi.com\/\",\"name\":\"Boz Medical\",\"description\":\"Suturas quir\u00fargicas, hemost\u00e1ticos absorbibles y mallas quir\u00fargicas\",\"publisher\":{\"@id\":\"https:\/\/www.boztibbi.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.boztibbi.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.boztibbi.com\/#organization\",\"name\":\"Boz T\u0131bbi Malzeme Sanayi ve Ticaret A.\u015e.\",\"url\":\"https:\/\/www.boztibbi.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.boztibbi.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/08\/boz-t\u0131bbi-malzemeler-medikal-tekstil-t\u00fcrkiye-istanbul-ankara-u\u015fak.png\",\"contentUrl\":\"https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/08\/boz-t\u0131bbi-malzemeler-medikal-tekstil-t\u00fcrkiye-istanbul-ankara-u\u015fak.png\",\"width\":1024,\"height\":683,\"caption\":\"Boz T\u0131bbi Malzeme Sanayi ve Ticaret A.\u015e.\"},\"image\":{\"@id\":\"https:\/\/www.boztibbi.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/bozmedical\/\",\"https:\/\/twitter.com\/bozmedical\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Satisfacci\u00f3n Del Cliente","description":"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/","og_locale":"es_ES","og_type":"article","og_title":"Satisfacci\u00f3n Del Cliente","og_description":"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical","og_url":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/","og_site_name":"Boz Medical","article_publisher":"https:\/\/www.facebook.com\/bozmedical\/","article_modified_time":"2019-06-25T09:19:51+00:00","twitter_card":"summary_large_image","twitter_site":"@bozmedical","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/","url":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/","name":"Satisfacci\u00f3n Del Cliente","isPartOf":{"@id":"https:\/\/www.boztibbi.com\/#website"},"datePublished":"2017-10-02T02:36:42+00:00","dateModified":"2019-06-25T09:19:51+00:00","description":"Productos de calidad que hacen la vida m\u00e1s f\u00e1cil. Satisfacci\u00f3n del cliente. Nuestra politica de satisfacci\u00f3n. Boz Medical","breadcrumb":{"@id":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.boztibbi.com\/es\/corporativo\/satisfaccion-del-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"P\u00e1gina de inicio","item":"https:\/\/www.boztibbi.com\/es\/"},{"@type":"ListItem","position":2,"name":"Corporativo","item":"https:\/\/www.boztibbi.com\/es\/corporativo\/"},{"@type":"ListItem","position":3,"name":"Satisfacci\u00f3n Del Cliente"}]},{"@type":"WebSite","@id":"https:\/\/www.boztibbi.com\/#website","url":"https:\/\/www.boztibbi.com\/","name":"Boz Medical","description":"Suturas quir\u00fargicas, hemost\u00e1ticos absorbibles y mallas quir\u00fargicas","publisher":{"@id":"https:\/\/www.boztibbi.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.boztibbi.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.boztibbi.com\/#organization","name":"Boz T\u0131bbi Malzeme Sanayi ve Ticaret A.\u015e.","url":"https:\/\/www.boztibbi.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.boztibbi.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/08\/boz-t\u0131bbi-malzemeler-medikal-tekstil-t\u00fcrkiye-istanbul-ankara-u\u015fak.png","contentUrl":"https:\/\/www.boztibbi.com\/wp-content\/uploads\/2018\/08\/boz-t\u0131bbi-malzemeler-medikal-tekstil-t\u00fcrkiye-istanbul-ankara-u\u015fak.png","width":1024,"height":683,"caption":"Boz T\u0131bbi Malzeme Sanayi ve Ticaret A.\u015e."},"image":{"@id":"https:\/\/www.boztibbi.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bozmedical\/","https:\/\/twitter.com\/bozmedical"]}]}},"_links":{"self":[{"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/pages\/5010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/comments?post=5010"}],"version-history":[{"count":0,"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/pages\/5010\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/pages\/4997"}],"wp:attachment":[{"href":"https:\/\/www.boztibbi.com\/es\/wp-json\/wp\/v2\/media?parent=5010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}